Shipping Policy

Shipping policy

Shipping for live animals is done on the Monday or Tuesday after order is placed (weather permitting). 

Shipping for invertebrates is done with UPS 2 Day Air. If next day is preferred, you can choose that option at checkout. 

Shipping for all other live animals is done with UPS Overnight.

LAG (live arrival guarantee) is valid for one hour after delivery with video of unboxing.

Dry goods ship within 1-3 business days.